GenAI Backend Engineer

🚀 We’re Hiring: GenAI Backend Engineers | Amazon Pay Platform

Are you passionate about building cutting-edge Generative AI platforms that directly impact millions of customers? Join us in transforming the Amazon Pay experience with intelligent, multi-agent systems.

💼 Role: GenAI Backend Engineer

📍 Location: Gurgaon (Preferred) | Bangalore (Secondary)

💰 CTC: ₹17-18 LPA

👥 Open Positions: 4

🧠 Experience: 3+ Years

🌟 What You’ll Work On

• Build a GenAI-powered customer contact platform integrated within the Amazon app
• Develop Amazon Pay chatbot systems to handle:
• UPI & instant payment queries
• Payment failures and support workflows
• Design a multi-agent architecture, enabling:
• Supervisor agents
• Specialized domain agents
• Customer care (CC) agents
• Instant Pay agents
• Create scalable direct customer entry points for seamless support
• Drive end-to-end platformization of GenAI solutions

🛠️ Key Responsibilities

• Design and build production-grade GenAI systems
• Develop and manage multi-agent orchestration frameworks
• Work on backend systems powering AI-driven customer interactions
• Collaborate with cross-functional teams to deliver scalable solutions
• Optimize performance, reliability, and user experience

🔧 Required Skills

• 3+ years of experience in backend development
• Hands-on experience in Generative AI projects (production-level)
• Experience with:
• AWS Bedrock
• Agent frameworks / agent orchestration
• Strong programming skills (Java/Python/Backend stack)
• Experience building scalable distributed systems

⭐ Good to Have

• Experience with RAG (Retrieval-Augmented Generation) pipelines
• Exposure to chatbot platforms or conversational AI systems

🎯 Interview Process

• 1 Round (30 minutes)

Skills: gen ai,java,amazon bedrock,retrieval-augmented generation (rag),python