Senior Analyst, Revenue Operations
Job Description
Commission Calculation & Payouts:
Own end-to-end commission calculation, validation, and payout cycles
Ensure 100% accuracy and timeliness of commission payments
Build and maintain audit-ready processes and documentation
Investigate and resolve commission disputes and escalations
Compensation Plan Execution
Translate compensation plans (IPL) into workable logic and calculations
Ensure correct implementation of:
Tiered commission structures
Accelerators / decelerators
SPIFFs and incentives
Territory and quota changes
Governance & Controls
Establish strong audit and validation frameworks
Partner with Finance to ensure compliant processes
Build error detection mechanisms and exception reporting
Maintain version control and documentation of comp plans
Systems & Tools
Own and manage commission tools (e.g., Everstage, CaptivateIQ, Xactly, Spiff, Excel models)
Improve automation and reduce manual effort
Ensure clean integration with Salesforce
Reporting & Insights
Deliver commission reporting and dashboards:
Payout trends
Attainment vs payout alignment
Burn analysis (discounts, SPIFFs, accelerators)
Provide insights on comp plan effectiveness and ROI
Stakeholder Management
Partner with:
Sales leadership (quota, incentives, disputes)
Finance (accruals, payouts, audit)
HR (plan governance, policy alignment)
Act as the single source of truth for all commission-related queries
7. Continuous Improvement
Identify and fix inefficiencies and error-prone areas
Simplify compensation structures where possible
Support annual comp plan design and rollout
Bachelor’s/Master’s degree in Engineering, Management, Data Science, Finance, or related field from a Tier-1 / Tier-2 institution.
4–8+ years in Sales Operations, Revenue Operations, or Finance
Strong experience with sales compensation / commissions
Advanced Excel / Google Sheets skills (must-have)
Experience with commission tools (Everstage, CaptivateIQ, Xactly, Spiff) preferred
Strong understanding of:
Quotas, attainment, accelerators
SaaS metrics (ARR, ACV, GRR, NRR)
Commission Calculation & Payouts:
Own end-to-end commission calculation, validation, and payout cycles
Ensure 100% accuracy and timeliness of commission payments
Build and maintain audit-ready processes and documentation
Investigate and resolve commission disputes and escalations
Compensation Plan Execution
Translate compensation plans (IPL) into workable logic and calculations
Ensure correct implementation of:
Tiered commission structures
Accelerators / decelerators
SPIFFs and incentives
Territory and quota changes
Governance & Controls
Establish strong audit and validation frameworks
Partner with Finance to ensure compliant processes
Build error detection mechanisms and exception reporting
Maintain version control and documentation of comp plans
Systems & Tools
Own and manage commission tools (e.g., Everstage, CaptivateIQ, Xactly, Spiff, Excel models)
Improve automation and reduce manual effort
Ensure clean integration with Salesforce
Reporting & Insights
Deliver commission reporting and dashboards:
Payout trends
Attainment vs payout alignment
Burn analysis (discounts, SPIFFs, accelerators)
Provide insights on comp plan effectiveness and ROI
Stakeholder Management
Partner with:
Sales leadership (quota, incentives, disputes)
Finance (accruals, payouts, audit)
HR (plan governance, policy alignment)
Act as the single source of truth for all commission-related queries
7. Continuous Improvement
Identify and fix inefficiencies and error-prone areas
Simplify compensation structures where possible
Support annual comp plan design and rollout
Bachelor’s/Master’s degree in Engineering, Management, Data Science, Finance, or related field from a Tier-1 / Tier-2 institution.
4–8+ years in Sales Operations, Revenue Operations, or Finance
Strong experience with sales compensation / commissions
Advanced Excel / Google Sheets skills (must-have)
Experience with commission tools (Everstage, CaptivateIQ, Xactly, Spiff) preferred
Strong understanding of:
Quotas, attainment, accelerators
SaaS metrics (ARR, ACV, GRR, NRR)
High attention to detail and accuracy mindset
Salesforce, SQL, or BI tool certifications.
Exposure to Revenue Intelligence platforms (Salesforce).
Background in business analysis or process automation in a SaaS context.
Experience supporting cross-functional GTM initiatives.
30 Days
Understand comp plans, payout logic, and tools
Map end-to-end commission process & data flow
Review recent payout cycles and disputes
Identify top risk areas and build audit checklist
60 Days
Implement audit checks and validation controls
Fix key error drivers (tiers, SPIFFs, payment terms)
Standardize calculation templates and processes
Align with Finance on payout validation & sign-off
90 Days
Automate calculations and error detection
Build commission dashboards (payout vs attainment vs burn)
Establish governance and documentation
Recommend comp plan improvements and simplification
Our culture & accolades
As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.
Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.
Mindtickle is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.
Job Information
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