Product operations Manager I

Role : Product operations Manager I

Experience : 3 - 5 Years

Mode of Work : Hybrid

Location : Hyderabad

Notice Period : Immediate to 15 Days only

Please share your resumes to

Nandini : nandini.nallam@techwave.com

Neelima : nvaldas@techwave.com

Summary

• As an Product Operations Manager 1, you will support the execution and scaling of product operations, standards, and reporting capabilities across Grant Thorntons Product organization. This role focuses on hands-on execution of defined operational processes, tooling configuration, and reporting support to enable consistent, high-quality product delivery.

• Working under the direction of Product Operations leadership, you will partner closely with Product Managers and cross-functional teams to apply product standards, maintain operational data quality, and support day-to-day product operations within a global delivery model.

Key Responsibilities

• Supporting execution of product management standards, lifecycle processes, and operating procedures across product teams

• Maintaining and updating product operations artifacts such as templates, guidance, and standard reports

• Supporting configuration and day-to-day administration of Azure DevOps, including intake queues, backlog hygiene, workflows, and standard views

• Assisting with intake and triage operations to ensure data quality, completeness, and adherence to defined governance

• Supporting coordination and execution of operational forums such as intake reviews, product reviews, and working sessions

• Identifying operational gaps or inefficiencies and escalating improvement opportunities to Product Operations leadership

• Supporting development and maintenance of standardized product analytics, dashboards, and scorecards

• Assisting with preparation and validation of executive-ready reporting and operational insights

• Partnering with Product Managers to support adoption of product standards, tools, and reporting practices

• Serving as a point of support for product operations and reporting questions, providing guidance within defined standards

• Contributing to documentation, playbooks, and enablement materials to support consistent global adoption

• Operating effectively within a global delivery model, collaborating across time zones and teams

• Executing assigned priorities with attention to detail, escalating risks, dependencies, or data issues as needed

Qualifications

• Bachelors degree in a relevant field

• 5 - 8 years of experience in product operations, program management, product analytics, or related operational roles

• Hands-on experience supporting tools such as Azure DevOps for intake, backlog management, or reporting

• Understanding of product management processes, delivery lifecycles, and operational governance

• Experience working in execution-focused roles with defined standards and processes

• Strong organizational, analytical, and communication skills

• Ability to work effectively with cross-functional and distributed teams

Preferred Experience

• Experience supporting product analytics or reporting tools such as Power BI, Amplitude, or Pendo

• Experience supporting intake, backlog management, or portfolio reporting practices

• Experience working within professional services or large, matrixed enterprise environments

• Familiarity with Agile delivery models and operational forums

• Experience working in a Global Delivery Center or offshore delivery environment